Return & Refund Policy

Last Updated: 15/07/2025

At SPORT AXE (Mahavir Sports Industries), we value your trust and want to provide complete clarity regarding returns, cancellations, and refunds. Please read this policy carefully before making a purchase.

1. No Refund Policy

  • We do not provide refunds under any circumstances once a purchase is completed.

  • By placing an order on our website [www.msisportaxe.com], you acknowledge and agree to this no-refund policy.

2. Order Cancellation

  • Customers may request cancellation of their order within 2 days (48 hours) from the time of placing it.

  • To cancel, please contact us at:

  • After 2 days, cancellations will not be accepted as the order would have already been processed.

3. Returns / Exchanges

  • We do not accept product returns or exchanges unless the item delivered is damaged, defective, or incorrect.

  • In such rare cases, you must notify us within 48 hours of delivery with clear photos/videos as proof.

  • Upon verification, we may provide a replacement of the same product.

4. Shipping Charges

  • Shipping charges paid at checkout are non-refundable.

  • In case of replacement (if approved), shipping costs will be borne by the customer unless the error is from our side.

5. Contact Us

If you have any questions regarding this policy, please reach out to us:

  • Email: sales@msisportaxe.com

  • Phone: +91 94127 01796

  • Address: 134-1/5, Suraj Kund Rd, Phool Bagh Colony, Gandhi Nagar, Meerut, Uttar Pradesh 250002